Complaint: Refund

on 12 October 2020 about Buzz Bingo in category Gambling

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My complaint:

They have closed my local hall and the nearest hall is too far for me to travel to. I sent my vouchers to them for a refund they signed for them 9th of September and have not even contacted me. I am a pensioner and was a loyal customer this is disgusting

0 0 vote
Justified complaint?

Suggested solution:

They should offer a refund as it’s not my fault I am unable to travel to the nearest hall

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