Buzz Bingo complaint: Refund

Name: Refund
Item: Buzz Bingo
Rating: 1
Author: Beryl

Open 12 Oct 2020 340 views Gambling

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Filed 12 Oct 2020 by Beryl

They have closed my local hall and the nearest hall is too far for me to travel to. I sent my vouchers to them for a refund they signed for them 9th of September and have not even contacted me. I am a pensioner and was a loyal customer this is disgusting

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Case details

Status: Open
Company: Buzz Bingo
Filed: 12 Oct 2020
Rating: 1/5
Desired resolution: They should offer a refund as it’s not my fault I am unable to travel to the nearest hall
Problem: Voucher refund not paid after hall closed
About: bingo vouchers

Progress

Filed
Company notified
Company replied
Resolved

12 Oct 2020 Complaint filed and published
12 Oct 2020 Message from Bizzy: we notified Buzz Bingo about this complaint.

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