Burger King complaint: Wrong ice cream

Name: Wrong ice cream
Item: Burger King
Author: Karla

Open 1 Jul 2021 195 views Fast Food / Delivery

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Filed 1 Jul 2021 by Karla

I ordered an oreo shake with vanilla ice cream , they gave me a shake with chocolate ice cream. My husband took it back to have it corrected and all they said was if it was chocolate it would be much darker. That is wrong! I get them all the time and know what they should look like.

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Case details

Status: Open
Company: Burger King
Filed: 1 Jul 2021
Desired resolution: They should have said sir, i am so sorry, let me remake that for you..but it wasn't done. I would like an Oreo shake with vanilla ice cream. Maybe a voucher for one.
Problem: Wrong ice cream in shake
About: milkshake

Progress

Filed
Company notified
Company replied
Resolved

1 Jul 2021 Complaint filed and published
1 Jul 2021 Message from Bizzy: we notified Burger King about this complaint.

See all 527 Burger King complaints

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