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Burger King complaint: Their app is garbage

Open 97 views Fast Food / Delivery

Filed 22 Jan 2023 by tamer

I made an order through your app, the order didn’t get through, i did again get a blank page again after payment..then i found out that the money was deducted twice from my bank account and still nothing is showing on the app…called the call center they said the app is crap and it will get an update soon..and they will try to refund me for one of the payments after 40 days!!! With no way to track how they are going to do that.. and when i asked if at least i will get my meal..they said someone will call you..which they did after an hour to take the order but get this i will be paying a difference in cash on the order cause they said the prices in the app is not that accurate !!!!!
This has never happened to me with any restaurant before.

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