Burger King complaint: Shoddy service

Approx 4:15 Friday 6/6/25 I visited and purchased from Burger King imperial park. My order was approx £38.00. I waited over 20 minutes. During that time I observed Micky who was bearded preparing our order. He had a beard – no net was over his beard adhering to hygiene standards. There was a lady on fries literally throwing the finished product onto a table for collation. When I point out that food needs to be eaten not thrown she tutted and glared as if I was in the wrong. The staff were so slow the automated time slots indicating when food was ready was switched off as my number 39 was far from ready when 52 was put on the screen. There were no napkins available near the drinks machines or straws, or caps for drinks. I thought fries were included in a meal deal, I ordered extra (which I need not have done) there were only three packs of fries. Not 4 when clearly I ordered four meal deals. Your staff were extremely slow and clearly inefficient.