Burger King complaint: rude employees and cold food

Ok I ordered a whopper meal after standing in line for 22 mins while standing there waiting the employees are in the back goofing off they hand me my food and it was the wrong order they gave me 2 cheese burgers I told the woman that it was the wrong order she gets mad snatches it at my hand at this point I just want my money back and I’ll go across the street so I asked her for my money back she wouldn’t give it back to me so she remakes the meal through my food to me told me not to come back and it would be a good idea to go to McDonald’s I was completely patient and nice I am 54 years old this woman named Serena Warren that works at the Kingdom City Burger King I have never in my life encountered anybody so rude I even asked to speak to the manager she laughed in my face and said I am the manager what is this world coming to no respect for your elders people that was standing behind me turned around and left and said they’re not eating there I’m just glad it was me rather than my son or some other customer my son has a short temper and carries a gun that could have went South real fast please get y’all restaurant under control