My complaint:
3 days out wk i buy my employees breakfast ,your place staes it opens at 6 half the time its closed ,last week a drove up to window at 6:15 no one responded at all so i went to Mcdonalds next door to you,lunch time i see two or three cars in front of drive next door to Mcdonalds so i drive up to window they say cash only i see why you are losing lunch business to Mcdonalds.i own three businesses here in middletown and lots of my customers tell me why the dont go to your business anymore and the reason is as i stated.if this is how you run your business sorry to say you wont make it .i have taken my business back to Mcdonalds which is right next door to you .word of mouth will kill your business
Suggested solution:
you need to hire people which is hard today i know but they should open on time for people who go to work early and i dont understand how a big corporation such as yours wont take credit card especially during at lunch time in which is big part of your business. i stop going to MCDONALD SINCE YOUR PLACE OPEN BECAUSE I ALWAYS LIKED BURGER KING BETTER BUT YOUR BAD SERVICE HAS LOST MY BUSINESS AND SO MANY OF MY FRIENDS AND MY OWN CUSTOMERS TELL ME THE SAME