Burger King complaint: Not Honoring Ad Price
Filed 29 Jul 2021 by J
On 7-28-2021 I went thru the drive thru and ordered several items including four Whoppers which were advertised on the BK app as 2 for 5.00. I was charged regular price for two of them and the other two was charged 1.00 each. When I saw that I questioned it with the drive thru member and she told me she “ didn’t have that button on her register “ … I showed her the BK app and she repeated what she said earlier. I asked to speak to the shift manager who never spoke to me and I believe I was overcharged for four Whoppers … I been to this BK for many years and always complement the team members for their fast efficient and professional way they have treated me and my family … But not today as I felt they didn’t honor the ad that was advertised on the BK app …
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