Burger King complaint: Missing food
Filed 29 Mar 2021 by PAUL
At approximately 4:14PM on 29 March 2021, I went to the drive thru window.
I had placed an order for the following:
1) Large Onion Ring
2) Double Cheeseburger
I paid $5.12 at the window.
I then drove to the pick-up window and took my order assuming that everything was inside the bag. As I was driving home, I decided to try the onion rings and found that they were stone cold as if they had been sitting in the holder for probably at least 15-minutes.. Also, I felt inside the bag and further discovered that the double cheeseburger was missing. By this time, I had been on the road for about 5 minutes and I still had some ways to go to arrive home. Traffic was too heavy to make a U turn.
I was going to fill in the www.bkexperience.com and I could not read the all the numbers for the survey code.
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