Buc-ee’s complaint: Insensitivity of check out clert

When I was in Hawaii visiting my grandson who is stationed there in the military, he had a Buc-ee stuffed animal on the back of his sofa and let me know how much he loved Buc-ee’s. I had never been before but was curious. And so when I went to Ky today to visit my adult children, I stopped at one of the stores. They boasted about how clean their bathrooms were and I found this to be very true. Nice private bathroom, nice warm water to wash your hands. They were right about the bathrooms!! However, I had just driven 6 hours from SC in terrible weather conditions as it was raining so very very hard and there were flood warnings out. Visibility was very poor and water was streaming down the rocky cliffs into the road. (Interstate 40 is still closed between Asheville and Knoxville so I had driven the back roads). I had gotten out of my car to use a restroom in the pouring rain and got drenched. I could not even get fresh clothes out of the car to change into because it was raining so hard. So when I got to Buc-ee’s, I thought that would be a good place I could change since I was able to get dry clothes out by going to a pump which had the nice roof over it. After I changed my clothes in the nice restroom, I went to one of the cashier clerks and simply asked politely if I could please have one a plastic bag. The clerk said, no, I could not. I am 70 years old, was driving by myself, and could have used a little kindness or compassion. I was saddened that the plastic bag was more important than helping me out. If that is their policy, that is too bad. I do not believe people ask for this very often. It disheartened me enough I wanted to say something.