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Booking.com complaint: Service Was Not Rendered

Open 101 views Hotels / Motels

Filed 1 Apr 2023 by ROY

Anent the above-cited Request For Property Review, please be advised that Chambre dans villa aves jacuzzi Geneve did not accept me despite Booking.Com forwarding an e-mail message dated 23 March 2023 advising me, to wit Thanks Roy! Your booking in Vesenaz is edChambre dans villa aves jacuzzi Geneve is expecting you on 28 March 2023 (Confirmation No.. 3143572627PIN No. 7405 [Confidential]), and another one of even date providing me a receipt for the payment of the amount of CHF 270.00 (Swiss Franc); Booking.Com forwarded other e-mail messages dated 24, 26, 28 and 30 March 2023 relative thereto.

Emphasis on the fact that despite several ringings of its doorbellstelephone calls in the afternoon of 28 March 2023, subject property replied back only at 2000H, or thereabouts, and thus constraining me, with the assistance of the Philippine Mission to the United Nations (Geneva), to seek other options, but only secured one at almost midnight then, and at an astronomical rate of almost four times that of the subject property (i. e., CHF1,057.50 from Adina [adinahotels.com] in Geneva): or a total of CHF1,327.50 for my Hotel Expenses for 28-30 March 2023 as Booking.Com did not, and still, to date, has not coordinated with subject property.

It bears noting that I am a Senior Member (Chief Of Mission IIAmbassador-Level at the Department Of Foreign Affairs [Manila]) of the Philippine Delegation to the United Nations Human Rights Council-Committee On Migrant Workers Meetings from 27 March to 06 April 2023, or thereabouts, and most importantly is on a Genius Status with Booking.Com, given that I have booked all of my several dozen foreign trips with it starting 2015 until the present, or eight continuous years, and yet treated in a manner not befitting of status (i. e., why has Booking.Com never coordinated with subject property before assuring me of its availability?).

Much needs to be painstakingly discussed, but suffice it to state that I, supposedly a Valued Client Of Booking.Com (iGenius Status), would not have incurred expenses almost five times that of the amount supposed to be paid to the subject property if not for Booking.Com’s Negligence, as evidenced by the fact that it is still securing a review from me four (04) days after I was rejected by the subject property; and thus, I am demanding not only the reimbursement of all expenses, or the above-cited CHF1,327.50, but also compensation for damages caused, otherwise legal action andor resort to social media will be ly taken.

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