Booking.com complaint: Ruined my flight date
Filed 27 May 2022 by Lare
I had requested change of flight for one passenger in my booking but instead both passengers were changed. Despite that they promised to change it back they did not and I had to buy a new ticket in one part of my trip. Although i asked customer service several times to tell me if they can not help but they insisted that they can help me but at last when the trip approached they blocked my emailes. It is the worst experience I have had with custoner service. Totally respectless.
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