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Booking.com complaint: Refund – Booking will not make refund

Open 72 views Hotels / Motels

Filed 11 Jul 2022 by Gregg

In June I booked a hotel and was advised by the hotel they had refurbishments happening and offered to cancel my booking for free which I agreed to.
I was not refunded and have contacted Booking on numerous occasions to seek a refund and this has not been forthcoming.
I am extremely disappointed at the total lack of customer support that I will not use Booking again.

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