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Booking.com complaint: Lack of communication

Open 100 views Hotels / Motels

Filed 5 Apr 2022 by Mary

I needed to change dates of a reservation in Ojai for workshop at Firesticks
I tried phone I submitted my email. I gave my pin and booking number. The phone recording did not accept them. I tried 5 or 6; times with no luck.
I finally went on Facebook, found the Pottery business. And was able to make the changes myself.
If I accidentally signed up for a membership please cancel it. This whole debacle is not something I want to experience again
Mary Morris
[email protected]

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