Booking.com complaint: condo condition

Complaint from derrt reported on 31 March 2022 about Booking.com

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My complaint:

i stayed at nola stays condos unit 1507, for three nights. i have stayed at better motel 6 hotels.
Toilette paper dispenser was hanging off wall. Shower door was hanging o n by a thread. Floor was all scratched up looked like a dog went at it.

i have pics on phone but im computer illiterate
cant find anywhere on booking to complain….

Suggested solution:

some sort of refund.

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