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Booking.com complaint: Cancelation made by accommodation

Open 94 views Hotels / Motels

Filed 30 Jun 2022 by Yumi

I made a booking two months earlier. This accommodation even contacted me about check-in time. Then two weeks from check in day the accommodation emailed me to say that their accommodation was not available. Why they didn’t realise two months before?
I cannot cancel Eurostar from London. So I would like to ask you compensation of train fare, which is £119.

Booking No. 3792571939

I look forward to hearing from you as soon as possible.
Thank you.

Yumi

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