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Booking.com complaint: Abuse of power. Booking.com takes commission on cleaning fees and even on damage deposit fees.

Open 79 views Hotels / Motels

Filed 12 Apr 2023 by Luciana

I have been working with booking.com and I am sincerely appalled that I am charged for services that have nothing to do with them.
Example:
Cleaning fees
Or the ultimate insult: charge for a percent of money to repair a broken chair.
Since when is this a sale? We should be contacting the tax department for their illegal and poor behaviour.
I am contacting a lawyer to clarify this poor conduct.

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