Blockchain.com complaint: Blockchain (Ethereum)

Name: Blockchain (Ethereum)
Item: Blockchain.com
Rating: 1
Author: Jackie

Open 30 Jan 2023 143 views Crypto / DeFi / Blockchain

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Filed 30 Jan 2023 by Jackie

I opened an account back in September 2018. I received a new phone in 2020. I have been trying all this time to get back into my account. I’ve tried customer service and tried calling. All phone numbers are disconnected and I have money floating out there, and I have no way to retrieve it because no one will get back with me. Very disappointed.

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Case details

Status: Open
Company: Blockchain.com
Filed: 30 Jan 2023
Rating: 1/5
Desired resolution: I would like someone to contact me on my phone, not email and talk to me about this situation.
Problem: Locked out of account after phone change
About: crypto wallet

Progress

Filed
Company notified
Company replied
Resolved

30 Jan 2023 Complaint filed and published
30 Jan 2023 Message from Bizzy: we notified Blockchain.com about this complaint.

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