BitStarz complaint: encountered a game error that swiped my crypto(about 5000 doge) admitted the error was a real error then banned my account saying i had a gambling issue and refused to issue me my entitled refund

encountered a game error that swiped my crypto(about 5000 doge) admitted the error was a real error then banned my account saying i had a gambling issue and refused to issue me my entitled refund on the base of them looking out for me . i had opened a case on this issue and they ed it was a legit game error that took my funds almost(5000 doge) in one bet that randomly jumped to such high amount while i was making two doge bets. and once ed they banned my account indefinitly upon account of me having a apparent gambling problem (i rarely even gamble at most i deposit twice a month like 10$ per time so this was appalling and frustrating of them to accuse me of such and especially scince they deemed it reasonable to use as reason to ban me for my own sake so threy can steal almost 480 bucks from me. i have further proof upon request but they were being extremely rude and the accusations made were hurtful and embarrasing so further proof for my sake would preferabbly be shared in a more private conversation on the issue .