Filed 2 Jul 2021 by Gemma
A few months ago I deposited £50 into the Binance app. I wanted to withdraw this today, but needed technical support because the app is very confusing. I was talked through it on the support chat, and it turns out I only have £19. I tried to withdraw this but the minimum amount you can withdraw is £20. The chat then cut off. I reconnected and another support person was attempting to help to little avail (I have screenshots of the whole thing). I was transferred to another team where I was left on hold for a while, and also referred to as sir.
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