Binance complaint: Unable to Receive any Messages from Binance

Name: Unable to Receive any Messages from Binance
Item: Binance
Author: mariusionel

Open 14 Apr 2021 192 views Crypto / DeFi / Blockchain

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Filed 14 Apr 2021 by mariusionel

Hello there, I forgot my password and tried to reset it by clicking forgot password but I am not getting any messages to my mobile number to reset my password. I have chosen the voice call authorization still not working. I have rebooted my phone severally but still same issue.

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Case details

Status: Open
Company: Binance
Filed: 14 Apr 2021
Desired resolution: My binance account was open with my mobile number and not email so when I am locked out I can only reset my password via sms code which I am not receiving. What could be the reason I am not receiving the reset passcode?
Problem: Password reset codes not arriving
About: crypto exchange account

Progress

Filed
Company notified
Company replied
Resolved

14 Apr 2021 Complaint filed and published
14 Apr 2021 Message from Bizzy: we notified Binance about this complaint.

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