Binance complaint: Transfer fee.

Name: Transfer fee.
Item: Binance
Author: James

Open 17 May 2021 152 views Crypto / DeFi / Blockchain

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Filed 17 May 2021 by James

6th May transferred £3571 to Binance
6th May refunded £3350 back into my account. Why was I charged a transfer fee of £221 when no transactions took place and it was within a matter of minutes. Santander believe I was being subjected to a scam hence immediate withdrawal. Really annoying to be charged the fee for no apparent reason.

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Case details

Status: Open
Company: Binance
Filed: 17 May 2021
Desired resolution: Refund the fee
Problem: Fee charged on reversed transfer
About: bank transfer
At stake: £221

Progress

Filed
Company notified
Company replied
Resolved

17 May 2021 Complaint filed and published
17 May 2021 Message from Bizzy: we notified Binance about this complaint.

See all 1,092 Binance complaints

Discussion

1 comment

James Sloan 19 May 2021

Is there an email address that we can contact to try and get satisfaction from our complaint?

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