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Binance complaint: Support non-responsive after unjust liquidation

Open 174 views Crypto / DeFi / Blockchain

Filed 17 Mar 2021 by Cristos

Binance disabled access to my open BTC short on USDⓈ-M Futures Liquidation Call 2021-02-23 01:57:15. Four times this matter has gone from chat to email and back again. Ticket 8609419 has not been addressed or resolved.

I provided screenshots that show I could neither take profit while my trade was winning, and that my trade was no longer visible in the Futures chart, but only in the overview under Futures, where I could still not access it to prevent liquidation.

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