Binance complaint: POOR CUSTOMER SERVICE

Name: POOR CUSTOMER SERVICE
Item: Binance
Author: Roe

Open 3 Apr 2021 240 views Crypto / DeFi / Blockchain

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Filed 3 Apr 2021 by Roe

So recently, I got scammed by someone during a P2P Transaction. The only way that I could possibly get my money back or at least catch the scammer is to contact customer service. It has been days and still, the customer service is not responding. This is horrible. I just lost my money and a trusted company fails to even support or answer.

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Case details

Status: Open
Company: Binance
Filed: 3 Apr 2021
Desired resolution: They should resolve my complaint by just simply replying and communicating. Aside from that, they should also provide a solution atleast.
Problem: Support not responding after P2P loss
About: P2P trade

Progress

Filed
Company notified
Company replied
Resolved

3 Apr 2021 Complaint filed and published
3 Apr 2021 Message from Bizzy: we notified Binance about this complaint.

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