Binance complaint: not received purchased coins

Complaint from Nasrullah reported on 26 April 2021 about Binance

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My complaint:

I purchased WINUSDT of 19 USDT today 0n 26-04-2021 through trade market on binance, but I have not received any win coin in my wallet and also lost my 19 USDT

Suggested solution:

either recover my WIN coins or return back my 19 USDT in my wallet.

thanks

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