Binance complaint: No customer service help

Name: No customer service help
Item: Binance
Author: Frankie

Open 7 Apr 2021 150 views Crypto / DeFi / Blockchain

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Filed 7 Apr 2021 by Frankie

I sent crypto Ethereum tokens to Binance address. Never arrived. I am out 5,000 until they contact me to resolve the issue. If they treat there customers this way in the US Binance won’t last. I need simple help. How do you run a business with no customer support.

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Case details

Status: Open
Company: Binance
Filed: 7 Apr 2021
Desired resolution: Crediting my account and helping me resolve the issue of the lost funds.
Problem: Sent tokens never credited to account
About: crypto deposit
At stake: $5,000

Progress

Filed
Company notified
Company replied
Resolved

7 Apr 2021 Complaint filed and published
7 Apr 2021 Message from Bizzy: we notified Binance about this complaint.

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