Binance complaint: Lost coin while transferred

Complaint from Dorna reported on 21 April 2021 about Binance

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My complaint:

I have lost my BNB worth $200 while transferring from coinspot to trust wallet. It has already been 24hr.
I have got the email notification of withdrawl ation and also i can see the transaction

Suggested solution:

Can you pleasr help me to get the coins back.

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