Complaint: Locked out of account due to 2FA follwed instructions 6 months no responce despite daily emails

on 30 November 2021 about Binance in category Crypto / DeFi / Blockchain

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My complaint:

Locked out of account. First request to weeks to get response. Was asked to jump through many hoops including uploading a video of myself. After i did as requested binance-us stole my account never to respond again

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Justified complaint?

Suggested solution:

Reset 2FA as they asured me that they would

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