Binance complaint: I cannot get logged into my account

Name: I cannot get logged into my account
Item: Binance
Author: marathon

Open 26 Apr 2021 194 views Crypto / DeFi / Blockchain

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Filed 26 Apr 2021 by marathon

I upgraded to a new phone and lost access to my 2FA. I cannot get logged into my account and have not logged in for 3 years. I cannot find away to call anyone.
Please have someone contract me 626-264-0201. I tired all the customer support ways to try to get in myself but was u successful. Binance was unable to send any email to the email I have on file.

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Case details

Status: Open
Company: Binance
Filed: 26 Apr 2021
Desired resolution: Gain access to my account.
Problem: Locked out after losing two-factor device
About: exchange account

Progress

Filed
Company notified
Company replied
Resolved

26 Apr 2021 Complaint filed and published
26 Apr 2021 Message from Bizzy: we notified Binance about this complaint.

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