Complaint: I can not access my account no matter what I was trying

on 08 February 2022 about Binance in category Crypto / DeFi / Blockchain

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

Hello. I am so upset on Binance!!!! This is the most frustrating thing ever. I hope you can help me because I can not manage to write to binance! There is no email, no phone, and no address to contact them!!!

Last Year a friend showed me the binance app and I made an account with my Phone Number as username. After buying shiba for 15 Euros I got a ation message where binance congratulates me for buying crypro for the value of 14,73 (if I remember well- as they were taking some cents for transaction costs or something like that). Ok. So at this point I was happy and optimistic that I am going to make some money on this app and maybe shiba will grow and I can soon redraw more money then I’ve invested. Some months passed and at some point I remembered about the app so I wanted to check it out. Because my phone got a fabric reset in between, I realized that I have to download the app again and here is where all my problems began. Not Only that I could not install the app nor the google Authenticator, but I could not connect even from the desktop version, meaning from my computer. So very upset at this point and after trying all possible options that I could find, I gave up.

Some days ago my phone got in an accident and all the display was destroyed meaning that I do not have access to my messages, especially not on that particular message saying that I successfully transfered 14,73 Euros( btw. This is the only proof that I had so far, and now I don’t even have this anymore).
So I was placing my sim card in another phone and this time I could download the app and the google authenticator, but guess what:I can not access my account because of the verification steps (5 steps with 5 answers). I went through this process at least 10 times and it is not working. What kind of a scam is this?? I was even trying to change the initial phone number and I could not complete this action hence I had no ation that it was done BUT as a surprise now the initial Number(old “username- Telephone” nr.) is not recognized anymore (neither the old nr nor the new Number) so I start to believe that this is the most hilarious scam and application that I ever experienced in my life. Such a shame that these kinds of applications are allowed to exist on time costs, money costs and nerve costs from normal people like me.

Suggested solution:

Let me inside my account. Let me see if my money multiplied and if yes or no, I will immediately take my money out of there, send it back to my bank account and you will never ever hear from me again. And before that I do that I demand some kind of apology for wasting so much of my time and nerves into this disgusting binance Labirint of yours!
Thank you!

Best Regards,
A. R.

Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments