Filed 9 Feb 2021 by Dustin
I created a profile in the last days of January and initiated a fund transfer of $53 on January 29, 2021. The funds cleared on February 1, 2021. However, my account still shows a zero balance. They do not provide any phone contact information, only a submission request. I have submitted a complaint 4 separate times, requesting to k ow where my funds are. Each time, I receive the exact, word for word, automated response telling me how to troubleshoot for a completely different reason than why I am writing in the first place. I will respond to that email and have received no responses from them.
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