Binance complaint: For over 3 months I haven’t been able to deposit or make any transactions to my account

I’ve been unable to make deposits to my account been cut off from making any transactions with the investments I had made early 221, My deposits failed @ mid 321. I filled out requests and tickets back forth now for over 3.5 months. Responding my best to their requests for my Chase Bank Statements and an Scripted Selfie, 2 times and Trying to reattach my account and prove my I D repeatedly, indicating reasons for confusion, that my VPN used different Locations – approved that I had not recognized 3 charges to my Bank account which Chase upheld my Complaint after their review.
I talked to my Lawyer, Who wrote them a letter that I’ve tried to prove my account ID as they requested – I asked that they simply open my account and give access to my investments for making Transactions. But still as of 71321, I still am unable to deposit or make transactions or withdraw my investments. I’ve asked for clear step by step instructions as to what exactly I can do to regain access to my Investments. They’ve had about 4 months to review my repeated Requests Responses several weeks to respond to my Lawyer’s letter which I had to attach to one of my Requests. I’m a retired Educator even so, I found it difficult to repeatedly respond to their requests- I could not figure out how to use Dropbox in sending the longer files sent them in series in their Request response Format.