Binance complaint: Binance failed to disable my account which resulted in funds being stolen

On April 30th my phone was ported, Binance notified me that my account login was changed. I did not make such a request. Upon attempting to access my account and failing because the hackers locked me out of my account doing a password reset and changing the information I immediately sent several emails to Binance customer support informing them that my account was compromised and to disable my account. Not to allow any money to me exchanged, transferred, or withdrawn. Binance failed to disable my account and the following day the hackers ported my phone again and stole approximately 12,937 Nano and 11,825 XLM on May 1st at approximately 11:06 am.

I have an email form customer support as proof that I notified them Apr 30th 2021 at 14:19 PDT and they responded May 2nd at 3:04 pm

Note I sent multiple requests on April 30th for Binance to disable my account.