Binance complaint: Holding money

Name: Holding money
Item: Binance
Author: Shayan

Open 29 Jul 2021 145 views Crypto / DeFi / Blockchain

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Filed 29 Jul 2021 by Shayan

You guys have been holding my moms money and not letting her withdrawal she sent all the information you guys asked her to send to prove identity and she did and it’s been 5 months no reply no nothing this is unbelievable over 20k in the account too shows all the money but no withdrawal

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Case details

Status: Open
Company: Binance
Filed: 29 Jul 2021
Desired resolution: They need to open her account back up and see the info she sent them
Problem: Withdrawal blocked after identity documents sent
About: crypto exchange account
Dealing with it for: 150 days

Progress

Filed
Company notified
Company replied
Resolved

29 Jul 2021 Complaint filed and published
29 Jul 2021 Message from Bizzy: we notified Binance about this complaint.

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