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Bestway Rent to Own complaint: Broken Merchandise

Open 101 views Rental Services

Filed 7 Sep 2023 by Amanda

I purchased a washer and dryer through the Greenwood MS store. The manager told me the items were being delivered on Thursday and did not show up to my address until late Friday afternoon. They were not installed. The guy plugged up the dryer and he connected the washer but he left off the dryer vent and he did not plug up the washer to see if it worked. I had to go behind him and cle4an up water from the washer and they were both delivered dirty and very dented. The washer does not work. I contacted the manager and he was supposed to send me another right out but I have still not received the washer. So I am now going on 5 days that I paid for a washer and dryer that I can not use.

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