BeenVerified complaint?

Do you have a dispute or a bad customer experience with BeenVerified? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

BeenVerified customer service is reachable by phone on 1-844-823-2869 on weekdays and by email at support@beenverified.com, and the contact page on its website has a contact form and a chat. Have your membership ID ready: it is in the Welcome New Member email and in the Account Details section of your account. A membership bought in the iPhone or Android app is billed by Apple or Google, so questions about that charge start in your App Store or Google Play subscriptions.

Membership or charge to dispute? Start your complaint here and we push it out to BeenVerified by email, social media, printed letters and every other tool at our disposal.

BVD*BeenVerified.com is a charge from BeenVerified, the US people search and public records website. BeenVerified's own billing descriptor page lists the names its charges can carry: BVD*BeenVerified.com, BVC*BeenVerified.com, BV*BeenVerified.com, BEENVERIFIED INC. and BeenVerified.com. The charge is usually a membership or its renewal, since BeenVerified's terms say card charges recur, and sometimes a one-time purchase.

To trace it, search your inbox and spam folder for BeenVerified to see which email address signed up, compare the amount with earlier lines on your statement, and ask anyone who uses your card whether they ran a search. A plan taken in the app shows as an Apple or Google charge instead. If nobody in your household made the purchase, tell your card issuer as well.

BeenVerified charge you cannot place? We put your case next to other cardholders who found the same line, and they can back it up with what they learned.

To cancel a BeenVerified membership bought on the website, log in, open the My Account page and choose Cancel My Account under Edit My Account Information. BeenVerified also takes cancellations through its chat, through the contact page with the Cancel Account topic, by email at support@beenverified.com or by phone on 1-844-823-2869, each with your membership ID. An offer to stay can appear before the cancellation goes through: continue past it and keep the confirmation that the membership is canceled. A membership bought in the app is canceled in your Apple ID or Google Play subscriptions, and deleting the app does not stop it.

For a refund, put the request in writing with the date and amount of each charge and the date you canceled, and keep the reply and your next statement.

Charged again after canceling? We help you write the complaint in minutes through our complaint process, with the cancellation date and every later charge set out in order.

Yes: in the United States, the Federal Trade Commission (FTC) takes reports from consumers about people search and subscription websites such as BeenVerified; it does not resolve individual complaints, but reports help law enforcement detect patterns and might lead to an investigation. The FTC generally expects BeenVerified to have had the chance to put things right first, so keep a record of every email, call and chat.

Renewal or charge you want to contest? Open a case here: our trained AI keeps coaching you on what to send BeenVerified, when to push again and how to escalate if nothing happens.

Nothing has been reported about BeenVerified here yet. Our research shows what typically goes wrong at people search and public records subscription sites: memberships that keep renewing after the user believes they canceled, charges under short statement names nobody in the household recognizes, app plans that have to be canceled through Apple or Google rather than the website, refund requests turned down for a period already billed, reports with outdated or mixed-up details, and people who find their own information listed and want it removed.

Found one of those renewals on your own card? Be the first to report it: your case opens the record that the next BeenVerified subscriber with the same charge will check.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of BeenVerified through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with BeenVerified can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.