Complaint: Fee

on 19 February 2021 about Bank of America in category Banks

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My complaint:

I have been a customer of Bank of America for years, I have had a bank account with them since I was 16-17years old. I am now 36 years old. I lost my job during the corona virus and since I am not longer getting direct deposit they charge me a fee of $12 a month. When I called Bank of America about the fee, I was informed that I could open another account that would only charge me $4 and some cents but I wouldn’t be able to write check and a few other features. Show me some loyalty and compassion and remove this fee from my account!

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Justified complaint?

Suggested solution:

Remove and compensate me for the fee.

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