Bank of America complaint: Check Fraud Resolution

Name: Check Fraud Resolution
Item: Bank of America
Author: Abby

Open 19 Aug 2022 235 views Banks

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Filed 19 Aug 2022 by Abby

At American Commercial Bank Trust we continue to have problems with Bank of America processing our check fraud claims. In 3 different instances the claims were not opened until 3 months AFTER they were submitted to Bank of America. Some of these claims are time sensitive which is resulting in the loss of funds on American Commercial Bank Trust’s end.

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Case details

Status: Open
Company: Bank of America
Filed: 19 Aug 2022
Desired resolution: Check fraud is growing and these claims need to be prioritized.
Problem: Bad-check claims opened months after submission
About: bank claims
Dealing with it for: 90 days

Progress

Filed
Company notified
Company replied
Resolved

19 Aug 2022 Complaint filed and published
19 Aug 2022 Message from Bizzy: we notified Bank of America about this complaint.

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