Bank of America complaint: Charging fees when I already have an account with Bank of America, 121622

I went to B.A (Bank of America) at the above-mentioned address, today(Approx, after 11am). I gave the gentleman my check Texas Driver’s License(07250485), after signing it in front of him. Then, I was told I was being charged an $8.00 service charge, since I didn’t have an account with B.A. I told him, I had an account wB.A. and that account number was on my check. I also asked him if he needed any other form of identification. He then asked for my telephone number, and I gave it. He also asked for my SSN and I gave it.
After waiting for some time, not getting my monies and knowing other people were waiting too (it appeared to me he ambivalent), I asked for help.
I told by the lady helper my side of the story. She stated that people had come-up with fake B.A. checks before. I didn’t know how to respond and wondered if other people would be put through the same tests as I was being put through.
I told the lady, I had been put through the same tests (12922) last week, with another teller and that never in my whole time with B.A. had I ever had such a hard-time, cashing a check .
I don’t know how your tellers pick-out people (I.E., Cherry-picking) for scrutiny, then begin charging them for services they don’t have to pay for? Again, this was the second time this was happening in 7 days.
People do get excited, when they feel unjustly scrutinized and perhaps, I did. But, at no time ,did I scream, holler or curse anyone of your staff.
I hope in the future, issues like this, can be rectified wo such complications for a long-time customer.
If you want my account number, its’ 566031880742).

Ruben R. Cano
[email protected]