Assurant complaint: AUTO RENTAL REIMBURSEMENT
Filed 19 Jul 2023 by DARVIN
AUTONATIONAL SENT US TO HERTZ FOR A RENTAL THRU MY POLICY FOR AN EXTENDED REPAIR AT THEIRSHOP IN DORAL (TOOK 2 WEEKS). THEY SAID ASSURANT WOULD PAY UP TO $300.00. SO I RENTED A TRUCK BUT MY CARD WAS DECLINED SO MY GODFATHER GAVE HIS BUT HAD TO ADD ME AS A 2ND DRIVER.. THE HERTZ RENTAL SHOWS MY NAME AS A 2ND DRIVER. NOW ASSURANT AFTER ALMOST 3 MTHS TELLS ME THEY CANNOT PAY BECAUSE THE RENTAL AGREEMENT WAS NOT UNDER MY NAME ALTHOUGH IT SHOWS ME AS A 2ND DRIVER. PLEASE HELP… $300 IS 3 DAYS WORK FOR ME AND I AM THE ONLY SUPPORT FOR MY WIFE AND 5 YR OLD CHILD. PHOTOS ATTACHED
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