Complaint: Rude and mistakes

on 24 February 2021 about Asda in category Supermarkets / Grocery Stores

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I ent to Asa to collect a prescription,Have been going there 2 Years.Was already given a George Voucher for staff rudeness. I took items to pay at checkout,where you can buy Tabasco. I paid with my card-The girl said it did not go Through -Saying -Its our end-Then i see everyone using cards and do it again. These 2 Girls are not being helpful. It does not go through, I see a Receipt coming out and ask to have it-The Girl gave the other Girl a funny look ,which made me suspicious -. They held it away from me, I begged to look iy and it transpires that they have pushed Cash on a Debit payment, which automatically voids transaction.The Girl said she pushed cash twice but this is constant rudeness I have received.I had to get money out and extract it from a hidden pocket,I did not want to pull that cash out, As the girls are close friends , began a blame game-The girl just stood there ,wouldnt take the money so I pushed a £20 note and as it was so new ,flew without chucking it. The Girl said I threw it at her? I did not. I had been so very polite, but as I said Ive had problems with staff rudeness -When I asked Where the spring Green -I was given reference about Cucumbers I might need. The girl seemed upset but oblivious to my Voided card by a Purposeful action. I am Mask exempt and believe this annoys Staff. I really dont look forward to this Weekly Shop at that point The Pharmacist came over to give me the Right prescription as he had given me the Wrong One? So Iwould have got home again with the wrong Prescription. I am upset that an Ordinary transaction was sabotaged and having to write this. I then informed that the Pharmacist dosnt want me or Some One else. I intended to complain this and see where I can Take it as Ive Done nothing wrong .

0 0 votes
Justified complaint?

Suggested solution:

Decide who is at Fault and why I should be blamed for Two separate mistakes?

Comment by poster of the complaint Om222

8 months ago - This is what is happening Now. Supermarket staff have taken on a a Bully type attitude, and eager too, I left a £30 Drink cup in Asda, which I remember putting down that just vanished.when I rung up about it they said they went through the CCTV and said I picked it Up . I didnt, but they would not let me see.When I told a Manager today That CCTV would be good to prove my Point. He said No Ones coming in here looking at our cctv -They can try ?I took this a sign of a very closed shop when security is questioned. I asked for SAR and the manager said No Chance. Please help me with this. I really have not deserved this treatment and a £5 george Voucher for rudeness was a terrible cheap Pay off.

Subscribe
Notify of
guest
1 Comment
Oldest
Newest Most Voted
Inline Feedbacks
View all comments