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Filed 25 Nov 2020 by Sarah

I was contacted by asda to tell me a dressing gown I had purchased didn’t meet health and safety requirements as it was a fire risk and to return it for a refund, I explained I was housebound due to Gullian Barre syndrome and couldn’t since then I have had no response or offer of an alternative or a refund via cheque or bank transfer, I have tried to contact them several times but recieved no response.
Please advise me on what I should do next.
Thank you
Sarah Baker

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