ASAP Tickets complaint: Flight changes

Name: Flight changes
Item: ASAP Tickets
Author: Khaoula

Open 22 Jul 2021 216 views Travel

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Filed 22 Jul 2021 by Khaoula

When I booked they had asked if i can pay the insurance, I did. Now I have problems my passport is not ready and i need one more week, but the price they offered was insane almost $600 !! It’s more than the half of the original price!
This is crazy. Please consider about us a bit, I don’t have that money to give away

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Case details

Status: Open
Company: ASAP Tickets
Filed: 22 Jul 2021
Desired resolution: If I paid the insurance why do I need to pay that much of a penalty?! A suitable price will be fine
Problem: Change fee too high despite paid insurance
About: flight change
At stake: $600

Progress

Filed
Company notified
Company replied
Resolved

22 Jul 2021 Complaint filed and published
22 Jul 2021 Message from Bizzy: we notified ASAP Tickets about this complaint.

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