ASAP Tickets complaint: charging for Free exchange tickets

Name: charging for Free exchange tickets
Item: ASAP Tickets
Author: James

Open 4 Apr 2021 211 views Travel

File your ASAP Tickets complaint How does Complain.biz work?

Filed 4 Apr 2021 by James

Their website claims Free exchange on tickets, the airlines claim no charge for exchanging tickets. But ASAP charges you 480$ US to change your ticket.

ASAP Tickets complaint: charging for Free exchange tickets — Photo James uploaded with this complaint

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: ASAP Tickets
Filed: 4 Apr 2021
Desired resolution: Refund the 480 for all passengers who fall into this trap. Its listed in their website, free exchange, book now. No worries. Free changes. But when you try, they hit you with a 480 fee and blame the airlines. I think its a plot and they blame the airlines yet reap the monies people pay thinking their purchase is protected.
Problem: Free exchange advertised, change fee charged
About: flight ticket exchange
At stake: $480

Progress

Filed
Company notified
Company replied
Resolved

4 Apr 2021 Complaint filed and published
4 Apr 2021 Message from Bizzy: we notified ASAP Tickets about this complaint.

See all 183 ASAP Tickets complaints

Discussion

0 comments

No comments yet. Been through something similar with ASAP Tickets? Start the discussion above.

More ASAP Tickets complaints

View all 183

Refund

I book my flight 6-7 months ago. My original date was 49 and few weeks later they canceled it and…

6 Apr 2021

wrong date on ticket

On 030421, around 5:30 Pm, I made a call to ASAP TICKETS to inquire on the price of a round…

22 Mar 2021

Never refunded my ticket it’s been 11 months

Book a plane ticket ,talk to almost 10 agents they never resolve he problem . this is a big scam…

27 Dec 2020

Wronged by ASAP Tickets too?
Make it sting!

Launch complaint