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ARCO Gas Stations complaint: Terrible customer service

Open 290 views Gas Stations

Filed 17 Aug 2020 by Mercedes

I arrived around 6 am I asked to use the bathroom and the first cashier told me that it was not available (no name tag) I preceded to buy a couple of things when paying, a second employee came to attend me I asked her why they did not allow use of the bathroom, he told me it was undergoing renovations, which was false. This second he was wearing a uniform shirt that had been unpainted from more than 5 years ago (no name tag) and the store was dirty. I decided to cross the street with the competition, very friendly employees, neat uniforms, they allowed me to use the bathroom by the way very clean.

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