Complaint: Customer service

on 02 November 2020 about ARCO Gas Stations in category Gas Stations

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My complaint:

I just visited this location and the girl at register didn’t want to help me. I was trying to use my card witch the chip doesn’t work properly. I come here to load gas every time and they always do help me with my card but this girl just didn’t want to she told me she can’t help me so I had to use$10 dollars I had cash to put some gas and go look for an atm witch honestly was a pain specially with what’s going on at the moment . We are supposed to help each other in my opinion never going back

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Justified complaint?

Suggested solution:

Pay attention to your staff and I am sure that she could let me use the magnet strip instead

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