ARCO Gas Stations complaint: Auto shut off didn’t shut off. Kept pumping

Complaint from Easygoing 49 reported on 21 March 2021 about ARCO Gas Stations

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

Took 25 minutes to put 16.392 gallons of premium in my tank. Attendant told me he mentioned it to the station and they said that was normal. I was trying to keep my my cool so I continued to let it pump. Then I look down at the tank filler and gas was running out on the side on the car. He told me they don’t always shut off. I know that can’t be true or even legal. He came out and put an out of order sign on the pump.

Suggested solution:

Not sure. Send me a partial refund? You decide. I use this station EVERY WEEK.

ARCO Gas Stations complaint Auto shut off didn’t shut off. Kept pumping
ARCO Gas Stations complaint Auto shut off didn’t shut off. Kept pumping
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