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Apple complaint: Compensation sought for the last 2 days of abuse

Open 207 views Consumer Electronics

Filed 5 Nov 2021 by Peri

Apple have refused to change my address, leaving me in limbo for two days. I tried to change my address 5 times. I have spoken to DPD who only needed them to the new address. They have refused to find my address which is a new build and is recognised by Royal Mail. Everytime I phone I’ve been made to cry and get more and more upset. They won’t put me through to a complaints manager. They have lied and told me it’s resolved when they have done nothing.

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