Complaint: The smoke grill

on 22 February 2019 about Amazon in category Online Services

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My complaint:

I bought the gothamsteel smokeless grill. I was disappointed when I opened the box and it was the small grill not the one advertised on the show. I used it four times and each time my kitchen filled up with smoke. I grilled sausage, pork chops twice and chicken legs . The cooling pan was hot instead of cool. The heating element had cool spots too.

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Justified complaint?

Suggested solution:

I want my returned shipping cost refunded because they claimed to have a smokeless grill and that is not true. I had to pay $30.90 to send it back. If the items as good as they say it is , they should offer returned shipping cost especially when the product do not work as advertised .

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