Most Common Amazon Pay Complaints and Tips

Although we haven't received any complaints about Amazon Pay yet, it is still worth mentioning that typically, customers might encounter issues such as unauthorized transactions, difficulties in processing refunds, and challenges with customer service responsiveness. Some users also report problems with integration on various merchant platforms and delays in transaction processing.

To avoid these issues, we advise customers to regularly monitor their account activity and report any suspicious transactions immediately. Ensure you understand the refund policies of the merchants you are dealing with, and keep all transaction records handy for any disputes. For smooth transactions, make sure to update all necessary details and maintain good communication with both Amazon Pay and the merchants involved.

How and why file a complaint about Amazon Pay?

Do you have a dispute or had a bad customer experience with Amazon Pay? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Amazon Pay.

Amazon Pay Customer Sentiment: Neutral

Our sentiment meter has detected that Amazon Pay complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Amazon Pay, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on October 31, 2025

Amazon Pay complaints chart

We have received 0 complaints about Amazon Pay over the last 12 months. The graph below shows a monthly breakdown.

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Amazon Pay complaint statistics

Curious about Amazon Pay's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

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How to contact the customer service of Amazon Pay?

Below, you will find the contact information for the complaint department of Amazon Pay. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
180030009009
Contact form:

You can contact the customer service of Amazon Pay by calling 180030009009. If you want to reach out to Amazon Pay through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

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