Amazon Music complaint: New update

Name: New update
Item: Amazon Music
Rating: 1
Author: Rebecca

Open 18 Nov 2022 117 views Online Services

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Filed 18 Nov 2022 by Rebecca

The new update has rendered a formally wonderful music app to sheer frustration. Half my
music playlist is not accessible; I can no longer play my favorites and some songs stay stuck on repeat. They appear to limit the playlist to their choices so to push Amazon Unlimited. It is so infuriating. I will never upgrade.

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Case details

Status: Open
Company: Amazon Music
Filed: 18 Nov 2022
Rating: 1/5
Desired resolution: Repeal the inept download.
Problem: Update blocks half the playlist
About: music app

Progress

Filed
Company notified
Company replied
Resolved

18 Nov 2022 Complaint filed and published
18 Nov 2022 Message from Bizzy: we notified Amazon Music about this complaint.

See all 24 Amazon Music complaints

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